Eric Dybala grew up in Houston, Texas as a proud Czech Texan. He enlisted in to the United States Air Force and traveled the world where he learned about communications and electronics. He was recruited to work for White Lodging Services where he learned the importance of aggressive customer service and is currently pursuing a degree in Emerging Media and Communications from the University of Texas at Dallas where he learned what he loves to do, and fuse the two!
Eric is enthusiastic about the latest technology and communication devices. With this excitement he is proud to be a part of social media as a medium of influence and power and can’t wait to see its long lasting impacts on the world. Eric hopes to provide you with an in-depth look at his experiences through Emerging Media and Communications, industry trends, thoughts on technology, and personal reflection on life.
After serving in the United States Air Force, I spent several years in hotel management. I knew that I enjoyed working with people and technology, and I decided to pursue a degree at UT Dallas. My original focus was in computer science, but discovered a better fit for my goals was the Emerging Media and Communications (EMAC) program. This program has opened me up to the technological and social change that has been occurring for the past 20 years.
I am most interested in learning more about:
• Marketing through Social Media
• Impact of Social Media on our Culture
• Web Development
• SEO Optimization
My ideal internship experience would pair my knowledge from school with real-world industry experience to better prepare me for a career upon graduation.
EXPERIENCE
Social Media Assistant
Social Media Delivered
Irving, TexasSocial Media is all I do. Assist with blog posts, client management, basically a lot of content creation. Search Engine Optimization and special projects
Guest Service Supervisor
White Lodging Services
Houston, Texas AreaAssisted guests with reservations, check-in, and check-out procedures in a 146-room hotel
Ensured White Lodging Services (WLS) high standards of service and hospitality
Front Office Manager
Inn at the Ballpark
Managed the front end operation of a 201-room hotel supervising guest service representatives,
concierge and bellmen
Ensured delivery of highest standards of service in hospitality
Developed and implemented systems and processes for execution of the Front Desk including: training development program, scheduling module, inventory and purchase program
Front Office Manager
Alden Hotel
Managed the front end operation of a 97-room luxury boutique hotel supervising guest service representatives, concierge, bellmen and courtesy transportation services.
Front Office Manager
White Lodging Services
Held multiple positions in the company during my time with White Lodging.
As a Front Office Manager: Managed the front end operation of a 112-room hotel.
Ensured delivery of highest standards of service in hospitality
As a Sales Manager: Solicited, confirmed and coordinated transient and group sales for a 146- room extended stay hotel.
Worked closely with management and sales team to develop an effective marketing plan.
Directed the sales effort as described in the marketing plan
EDUCATION
RECOMMENDATIONS
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SOCIAL MEDIA ASSISTANT
Social Media Delivered
Amelia Clark
Sr Specialist Social Media Strategy/Planning at JCPenney
I recommend Eric without hesitation, and my list of accolades for Eric is long: creative, thorough, good-humored, willing to learn, easy to manage, great communication, and great taste in music are only the tip of the iceberg. Eric is a pleasure to work with, and I hope I get the opportunity to work with him again in the future.
April 25, 2012, Amelia managed Eric at Social Media Delivered
Meredith Darling
Social Media Manager | Interactive Media | Creative Writing | Community Manager
Eric was an integral part in researching, investigating, and launching a new service for the company. He was also key in writing Facebook and Twitter content for clients as well as blog writing, live event promotion, and new process development (not to mention comic relief). Eric’s dedication to learning as much as he can made him an asset to the team and my go-to person…more
April 16, 2012, Meredith managed Eric indirectly at Social Media Delivered
Ruth Ferguson
Vice President, Client Services, Social Media Marketing, Blogger, Newspaper Editor
Eric was a great member of our team during his internship. He is creative, smart, funny and a fast learner. Eric made an immediate impact because he quickly understood our writing process and offered creative ideas. His blog writing was excellent and at one point was one of the most visited posts to our site.
I am happy to highly recommend Eric, feel free to call me if…more
April 16, 2012, Ruth managed Eric at Social Media Delivered
Elisa Pequini
Marketing and Social Media Specialist
Eric was one of the best social media Assistants I had the pleasure to work with at Social Media Delivered. He gets things done fast and most times does more than what he was asked to – which shows his pro-active side. Eric also always added great insights to our discussions regarding clients and strategies. We miss him already.
April 18, 2012, Elisa managed Eric indirectly at Social Media Delivered
Brandie Broihier
Social Media Specialist at Social Media Delivered
Eric is dedicated, thorough, and works well independently. He can be trusted to always finish high level tasks on time and creates quality work.
April 16, 2012, Brandie worked directly with Eric at Social Media Delivered
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FRONT OFFICE MANAGER
Inn at the Ballpark
Karen Meinardus
Owner of Law Offices of Karen Meinardus (sole proprietorship)
Eric is a detail-oriented front desk manager who goes the extra mile to give personal attention to the clientele he comes in contact with. He will be an asset to any organization!
January 11, 2009, Karen was Eric’s client